Customer Service Coordinator

Cardiff

£24,500

Are you looking for a fresh challenge in a successful and growing company?

We are supporting a global supplier to top retail brands in strengthening their Customer Support team by the recruitment of a proactive and experienced Customer Service Coordinator

With decades of expertise in supplying Goods Not for Resale (GNFR) , including office supplies, bespoke packaging, garment hangers, visual merchandising materials, and more , they are a trusted partner to names like Superdry, JD Sports, Hugo Boss, Harrods, Dr. Martens, and many others.

The Role

As Customer Service Coordinator, you will be the friendly and professional first point of contact for customer queries. From tracking orders and delivery updates to coordinating with internal teams, you will help ensure a smooth, efficient service that keeps clients coming back.

The Person

• Experience in a fast-paced office/customer service environment
• Excellent written and verbal communication skills
• Strong organisation and multitasking abilities
• A proactive approach and great attention to detail

In return

• You will be Join a growing company with exciting career opportunities
• You will be part of a supportive, collaborative team and have the opportunity to make a real impact on client relationships and satisfaction