Customer Service Co-ordinator

Maesteg

Salary: Up to £24k + Bonus

Are you passionate about delivering outstanding customer service?

Would you like to join a global business with opportunities for career advancement?

If so, this role could be perfect for you.

About the Role

We are currently seeking enthusiastic Customer Support Co-ordinator to join the commercial team of a rapidly growing manufacturing business in Maesteg. The company has recently expanded its operations and invested in state-of-the-art facilities, offering a fantastic opportunity to be part of a dynamic team.

Key Responsibilities

• Build and maintain strong relationships with clients
• Prepare and process customer quotations and orders
• Take ownership of customer queries, seeing them through from start to finish.
• Check technical information and pricing using data sheets.
• Liaise with internal departments to ensure smooth processes.
• Represent the company as an ambassador both internally and externally.

Ideal Candidate

• Previous experience in a customer service role, ideally within manufacturing, construction, or a similar industry.
• Familiarity with CRM systems.
• Strong interpersonal skills with a passion for customer interaction.
• Process-oriented mindset with excellent time management and attention to detail.

If you are looking for a role where you can make a real impact on customer satisfaction and be part of a business that values and nurtures talent, we'd love to hear from you.