Administration and Customer Service Assistant

Swansea

£25000 for a 35 hour week

Opportunity to join a busy sales administration department to provide administrative support and customer service to the existing customers.

The Role

This is a full time permanent position working on site Monday to Friday 08:30AM - 04:30PM. Duties will include:

• Dealing with customer enquiries
• Managing customer orders through the system
• Internal liaison with purchasing, warehouse and process departments
• Liaising with customers both over the phone and via email
• Building rapport and solid customer relationships
• Working with excel spreadsheets and in house computer systems
• Problem solving

Requirements

The successful applicant will have the following experience, skills and attributes:

• Solid experience in an administrative role is essential
• Experience providing customer service is essential
• Computer literacy including excel spreadsheets
• Confident to communicate in writing and verbally with clients in a professional manner
• A flexible employee willing to help out wherever required

In Return

This role offers a good work home balance with a 35 hour week. As well as the basic salary there is a pension and annual bonus on offer. The company also offer long term career prospects for the right person. For more information contact Kim Simpson of Work Wales for a confidential discussion.