Customer Services Assistant

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Swansea

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£18000.00 - £20000.00 per annum

Permanent

Customer Service Assistant

Swansea

£18,000 - £20,000

Hours between 8:30AM and 5:30PM

The Company

This is an amazing opportunity to join a high growth ambitious company in the manufacturing industry. This role has a wide impact on the business, you will be working closely with operations and the wider commercial team. My client offers a friendly inclusive environment with excellent opportunities for career progression. If you're looking to progress your career this could be the perfect role for you!

The Role

This is a varied position, you will be managing the processes to service customers in a timely and professional manner. Including:

  • Customer communications
  • Order processing
  • Maintenance of CRM system
  • Support of products
  • Supporting the new business team as required
  • Export document processing

Requirements

You will have the following skills and experience:

  • A minimum of 1 years experience in a customer care function, preferably in a manufacturing environment
  • Able to work calmly under pressure
  • Excellent telephone manner
  • Strong problem solving skills
  • Proven track record of building rapport, externally and internally
  • Team player with a can do positive attitude

In Return

This is a great opportunity to join a high growth ambitious company, my client offers an inclusive culture and promotes internally. 20 days annual leave plus your birthday off and an extra day for a years service up to 6 years.

Immediate start dates available, contact Sarah at Work Wales for a confidential call.

Apply now.

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