Technical Sales Administrator

Swansea

£21000-£23000

The Company

This highly successful organisation provide products and services to a wide range of production manufacturing and engineering companies. They represent a number of global brands and boast a solid reputation. Currently in a major growth phase and are in need of an experienced technical sales administrator.

The Role
You will be required to provide administrative support to both the marketing and Sales departments:

Marketing

• Work with customer service, marketing staff and operations to maintain a customer-focused attitude with a focus on activities that create lifetime customers
• First point of contact New Customer relationship for developing FMP and FMS activities with new and equally existing customers
• Processing new customer enquiries
• Sending of proposals, product info etc.
• Completing paperwork for processing by the Order Processing Team
• Follow up calls after shipping and invoicing of orders within a 48-hr window

Sales

• Responding to inbound sales enquiries from new and existing customers in a timely and professional manner
• Providing pre-sales and post-sales support
• Recording all details within in house database - Sales Force
• Managing the Sales Pipeline and key accounts within Sales Force
• Proactively preparing quotes logging of data and forecasting sales within Sales Force
• Liaise with Finance regarding credit status checks
• Action Orders received in a timely professional manner, to ensure that the Customer's needs are understood, and expectations met or exceeded
• Delivering value through service knowledge/expertise

Requirements

The successful applicant will have the following experience and attributes:

• Solid Sales Administration experience
• Strong IT skills
• Well organised and able to multi-task
• Excellent communication skills
• Able to understand and sell to customers needsSales Skills and commercial awareness
• Work well under pressure
• Ability to work in a team as well as independently
• Attention to detail
• Sound Judgement and good business sense
• Analytical and problem-solving skills
• Resilience and tenacity

In Return
The starting salary is aimed at £21000- £23000 but is negotiable for high end skills. The company also have excellent benefits including Private health care after 6 months, pension, bonus scheme after 2 years service.

The prospects for progression are excellent as the business is growing at a rapid rate of knots.

For more information contact Kim Simpson of Work Wales for a confidential discussion.