Sales Administrator

Swansea

£21000 Negotiable

The Company

This franchised dealership represent a premium automotive brand. They sell new and used vehicles, provide service and repair facilities dedicated to their brand, as well as providing original parts. They are part of a well established group offering security and a solid reputation.

The Role

You will be based in the vehicle sales department providing full administrative assistance to the sales team. It is a busy fast paced role in a very dynamic environment. Buying a new vehicle is an exciting experience creating a happy and positive environment for you to work in. Duties will include:

Co-ordinates order and delivery activity

• Liaises with the Sales team and processes vehicle orders in line with sales order, demonstrators or showroom stock requirements
• Provide administrative support to the Sales team
• Liaises with Sales team and completes sales invoicing, ensuring all costs are included
• Completes all pre-delivery related administration (e.g. vehicle registration, insurance, road tax)
• Provides general support to the Sales team and, keeping them informed of customer order status and any issues that may arise relating to their sales
• Enters vehicle job sheet details onto After Sales department system to ensure records regarding pre-delivery work hours requirements are accurate and up to date
• Works with After Sales team to ensure completion of service invoices

Creates & updates stock lists & manages the centre database

• Manages the stock management system, reporting any technical problems as necessary
• Keeps stock list records complete and up to date for new, used and fleet cars as appropriate
• Advises the Sales team on matters regarding stock activity so that they are always aware of the current stock status
• Liaises with the Sales Manager and ensures correct authorisation of new stock ordering
• Provides appropriate data input for the centre financial reporting and customer database management purposes

Works as a full member of the centre team

• Works with colleagues and other teams across the centre to seek out and deliver continuous improvements and provide a seamless service to customers (e.g. by providing a back-up service to the Sales team)
• Ensures opportunities for sales by other teams are followed up by the most appropriate specialist
• Works with colleagues across the centre to investigate and resolve customer complaints

Requirements

The successful applicant will have the following skills, experience and attributes:

• Previous experience in an automotive sales environment would be a great advantage but not essential
• Applicants with solid administration experience with different products are welcome to apply
• Strong organisational and time-management skills
• Confident communication and customer service skills essential
• Team player who works well independently
• Solid numerical ability
• Flexible, willing and hard working
• Must love cars

In Return

Excellent opportunity to join an iconic brand.

Long term growth within your role, the dealership as well as the wider group is on offer for the right applicant. The Salary is negotiable depending on experience.

For more information contact Kim Simpson at Work Wales for a confidential discussion.