Customer Support Co-ordinator

Cardiff

£negotiable depending on experience

Would you like to have a role which provides variety on a daily basis?

Do you have experience in customer service, have strong attention to detail and a good level of excel

If so, please read on….

The company purchases a wide range of products from around the world for a range of sectors

Due to their continued success, they are currently seeking to strengthen their customer support division.

You will be working with an account manager, liaising with your allocated clients on a daily basis

In order to ensure continued supply of products, you will monitor stock levels to activate the third part of the role which will be to liaise with the wider team to source the right item at the right price with the shortest lead time with pre-approved suppliers

Throughout the process, you will be providing regular reports for both customers and internally

The Person:-

• The key aspect of this role is the ability to build strong relationships with your clients, ensuring they receive the best customer experience
• Purchasing experience would be beneficial but candidates who have worked with suppliers with administrative tasks will also be considered
• Ability to juggle a number of tasks in a fast moving environment
• Good Excel skills

In return you will be part of an organisation that is growing year on year and services a number of household names in the retail and food sector and you will have the opportunity to progress should you wish to develop your career