Office Administrator

Llanelli

£18000 - £22000 PA negotiable

The Company

This is an excellent opportunity to secure a permanent role in the busy administration department of a precision Engineering company in the Llanelli area. Join a friendly team in a busy positive environment.

The Role

This is a full time role working Monday - Thursday 08:30AM - 04:45PM and a 04:00PM finish on a Friday.

The successful applicant will assist in day-to-day office administration and general business support.
Duties will include:

• Process all incoming enquiries and create an 'enquiry pack' containing all relevant documentation
• Process all incoming orders and where relevant, update internal applications with the specific detail
• Prepare quotations for submittal to customers
• Manage and administer the database for regular manufactured assemblies
• Undertake a credit check on customers for all new orders and where required prepare and submit a proforma invoice
• Undertake Contract Review of the Customers purchase order in accordance with the QMS
• Create and administer all production paperwork and prepare the documentation and drawing pack for production
• Update the Production Schedule database with all new orders and amend the entry when orders are invoiced
• Carry out follow-ups for certain customers' quotations, including recording and undertaking any required actions resulting from the follow-up
• Contact the customer with details of price increases
• Manage the day-to-day running of key accounts, ensuring that the customers schedules are updated on our system and the requirements are communicated to Production
• Process all 'Fast Track' orders on an urgent basis and update the relevant database with the required information
• Manage and process all enquiries/orders for factored products, including liaising with suppliers and internal departments
• Create all relevant paperwork for orders
• Process DCR forms and maintain a record of all completed and outstanding issues
• Deal with customer progress calls (via email, fax and/or telephone) and update the database
• Receive and deal with all incoming customer phone calls and undertake any required actions
• Carry out specific commercial tasks as and when required by the Office Manager and / or Commercial Manager

Requirements

The successful applicant will have the following experience and qualities:

• Solid Administration experience and skills
• Ability to work quickly and to deadlines
• Ability to communicate confidently and professionally with customers and suppliers
• Ability to undertake routine, repetitive tasks with a high degree of accuracy and speed
• Excellent understanding of Microsoft Word (including mail merge skills) and reasonable understanding of Excel and PowerPoint
• Understanding of Sage Line 500 beneficial
• Candidate must be logical and numerical
• Candidate must be a fast worker
• Previous experience in a Sales / purchasing area preferred

In Return

This is a great opportunity to join a busy vibrant administration team, offering a good salary in a stable company. For more information please contact Kim Simpson of Work Wales for a confidential discussion.