Communications Engagement Officer in Swansea

  • Sector: Advertising and PR
  • Location: Swansea
  • Salary: Up to £14.14 per annum
  • Type: Temporary

Working with our clients Communications Team and the Operations Team, the roles involve helping to devise, manage and implement a targeted customer engagement strategy that engages and informs the communities about the work. This will include all customers and interested stakeholders, schools, businesses, local community groups, local authorities etc.

Core Responsibilities
 To be the main point of contact for customers impacted by our zonal studies work - including manning an information van that will be used as part of the project.
 Manage the drafting, printing and distribution of customer correspondence and other communications materials relating to the project.
 To arrange community events, exhibitions, surgeries as necessary, door knocking as required.
 To drive awareness among local customers (household and non-household) - of the major investment.
 To assist the relevant Regional Communications Manager to deliver the targeted communication plan, including community and customer engagement, to inform stakeholders (including schools, businesses, local community groups, local authority departments as required ) about the benefits of the scheme and the impact on the area and its population.
 Work closely with contract partners and their staff who are responsible for carrying out the works, including ensuring project sites are appropriately branded.
 To ensure the brand receives appropriate recognition and credit is given when due.
 Raise purchase orders when required.
 Provide support for the Regional Communications Manager and Head of Regional Communications.
 Work closely with internal stakeholders across the business.
 Support the updating of the zonal area on the website.
 Liaise with the Education Manager to arrange school visits where appropriate.
 Assist relevant Regional Communications Manager to arrange site visits as required for internal and external stakeholders and photography as required.
 To monitor media coverage and political developments and to evaluate the impact on the project and communications strategy.

Personal Characteristics
 Excellent customer service skills
 An interest in PR and keen to learn new skills
 Good verbal and written skills
 Thorough approach to administrative duties
 Able to priorities workload
 Proactive and collaborative team-worker
 Attention to detail

If you are interested in this role, please apply using your CV or call 01792 477340 and ask for Matthew.

Apply now