Customer service Administrator in Swansea

  • Sector: Admin and Secretarial
  • Location: Swansea
  • Salary: £16000 - £16200 per annum
  • Type: Permanent

Are you looking for a broad and exciting role?

My client based in SWANSEA who work within the medical sector are looking for a positive and enthusiastic individual to join their small and friendly team. This is a family run business and so will suit someone looking to work in a close knit environment.

Working as part of the Customer Service department this vacancy is for a Sales Administrator/Sales Order Processor.

This is a varied role that would suit someone organised and methodical who must have excellent attention to detail. D

The role will involve a wealth of administration tasks such as the following:

·Imputing orders onto the system and processing the orders
·Stock awareness - Advise Purchasing and Production departments when stock is low
·Answer incoming calls from the sales agents, nurses and doctors. Due to the nature of the business you must have a calm and clear telephone voice and be able to work well under pressure.
·stock queries/availability, tracking deliveries, special requests, price checks, new products, service enquiry etc.
·Create end of day reports, daily sales, invoices, news, photos, sales team information (guidance will be given)
·Filing and archiving
·Invoice and dispatch
·Organise incoming emails to ensure appropriate action is taken
·Tracking export orders
·Picking samples, logging details
·Responding to emails, photocopying and scanning
·You will be responsible for some picking and packing in the warehouse to ensure deliveries are ready for dispatch.


The hours for this role are 9am-5pm Monday - Friday
Free parking on site
You will have the opportunity to work for a well established and growing business in Swansea.
You will also receive 20 days holidays PLUS bank holiday and will be rewarded with 1 extra day for every year of service. The role will be paying circa £16,200 per annum.

If you feel you have the correct skills and experience for this role then please do apply here or send a CV

Apply now