Customer Service/Sales Representative in Pontypridd
- Sector: Sales
- Location: Pontypridd
- Salary: £20000 - £24000 per annum
- Type: Permanent
Customer Service/Sales Representative
My well established client is looking for a sales and customer service representative to join their busy team. They are looking for someone who is experienced working in the phone and isn't afraid of internal sales.
You will come with excellent customer service skills and be able to work to targets and KPIs.
This is a full time permanent role for the right candidate and paying a salary of up to £24,000 plus a bonus scheme.
The role is primarily to identify and develop new business opportunities in existing and new customers and maximising both revenue and profitability
Although there will be training involved my client is seeking someone experienced and can hit the ground running for an immediate start.
In this role you will be managing large volumes of incoming calls - Majority of the customer base is within the UK but about 20% is also overseas, be Generating sales leads and closing.
Maximise revenue and profit for new and existing customers, be able to work under pressure and to strict deadlines, able to build sustainable relationships and trust with customer accounts through open and interactive communication. Meet personal/customer service team sales targets and call handling quotas, identify competitors and their strengths and weaknesses
To be successful you must have a proven customer support and Sales experience, you must have a track record of over-achieving Targets. A strong phone contact handling skills and active listening, familiarity with CRM systems and practices is preferred.
Excellent communication and presentation skills and organised with the ability to Prioritise in line with department and business goals, you must be IT savvy and be experienced in Microsoft software - Word, Excel, PowerPoint etc.…
You must be enthusiastic and bring passion and energy to the role.
If this sounds like your next role please apply now.