Customer Service Sales in Swansea

  • Sector: Call Centre and Customer Service
  • Location: Swansea
  • Salary: £7.95 - £8.00 per hour
  • Type: Temporary

We are recruiting on behalf of one of our clients based in the Town Centre of Swansea looking for customer service advisors with an element of sales.

This is a 12 week temporary to permanent position.

£8.00p/h

Role:

The role is mainly standard customer service answering calls and responding to emails, but part of the role will also be retaining customers who want to leave, customer pay a monthly fee to be a supercard member if they want to cancel they come through to the team here who will try their best to retain the customer.

  • Interprets Customer requirements based upon telephone calls/e-mails received.

    * Liaising with customers both within the UK and Internationally.

    * Sales order processing and administration.

    * Quotations, handling of customer enquiries and new sales opportunities by telephone and email.

    * General office duties including filing, data entry and maintaining customer records.

    About you:

    * Must be fluent in written and spoken English. Clear verbal and written communication skills, able to liaise and build rapport both internally and externally.

    * Effective and accurate administrator with excellent attention to detail.

    * A team player able to work with others to achieve results and exceed customer expectations.

    * Strong time management, planning and organisation skills.

    * experience within a customer service/sales environment essential.

  • Professional and confident telephone manner.

    * Excellent I.T skills to include Microsoft Office: Excel, Outlook, Word and PowerPoint.

    * Motivation for Sales

    * Professional

If you are interested in this position then please APPLY or call us on 01792477340.

Apply now